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[悬赏]数据治理的成功:使用合适的方法 (已翻译30%)

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英文原文:Data Governance Success: Implementing the Appropriate Approach
标签: 数据治理
admin 发布于 2017-04-17 12:26:13 (共 10 段, 本文赏金: 29元)
参与翻译(3人): Laurenwang sysu天下无病 木子123 默认 | 原文

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“When it comes to governing data as an asset,” said Robert Seiner, speaking at Enterprise Data Governance Online 2017 Conference, “Data Governance is really a cultural change.” The success of your program is largely dependent on “peoples’ willingness to change their behavior,” so your planning process should start by considering the best approach to affect behavior change, he said. Seiner is President and Principal Consultant at KIK Consulting, where he offers consulting and educational services.

“管理数据如同管理资产,”Robert Seiner在2017年企业数据管理在线会议上说,“数据管理是真正的文化冲突。”你的计划的成功很大程度上取决于“人们”是否愿意改变他们的行为,“所以你在规划过程伊始就要考虑用最佳的方式引导人们改变”,他说。Seiner是KIK咨询公司的董事长兼首席顾问,他为该公司提供咨询和教育服务。

Laurenwang
翻译于 2017-06-12 14:43:16
 

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第一步

Seiner强调:当你开始规划你的数据管理项目的应用,留心以前在数据管理上的尝试和企业文化是非常重要的

他展示了3种不同的管理模式:命令与控制式,传统式和非侵入式,并将这3种不同的模式跟数据管理项目的应用关系进行了比较。

  • 命令与控制式: “你给我做这个.”
  • 传统式: “我们不强迫你做,但是我们希望你尽可能做到.”
  • 非侵入式: “你已经正在做这个了,”并能够辨识出谁已经在做这个项目.

他介绍了他对数据管理和数据治理的定义,他说:“无论您在组织中使用什么定义,始终坚持”数据治理“的定义,总是很好,”他喜欢“ “数据治理的定义。 “数据治理是对数据和数据相关资源管理的执行和执行权力。他还说:”有些组织认为这个措词太强烈了,数据管理是对数据和数据相关资源的管理问责制的正式化。”
“事实上,无论您如何定义数据管理,无论是合理编排人员,流程和数据,还是协调人员,流程和数据,”
“这些都是很好的定义 - 但事实是,最后,数据管理取得成功,您需要执行和执行对数据管理的权限。”他补充说。 “数据管理与选择正确的数据治理方法有很大的关系。”


sysu天下无病
翻译于 2017-06-27 09:57:13
 

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选择数据管理角色的正确方法
他分享了一个框架,这个框架是用来比较不同数据治理方法的模型。 在三种不同的方法情景下,Seiner开始介绍角色。

通过“命令和控制方法”,特定的角色被分配给人们,而且这是一个通常让人们感到新奇的过程,它需要人们为它花时间。

命令与控制是最具侵略性的方法 - 参与者被告知必须这样做。然而:
“他们已经有日常工作,那些日常工作占满了他们所有的时间。因此,如果给某人安排一个数据管理相关的新角色,这个人会立即觉得这样做太过分了并且超出了他们的日常工作范围。“
所以,这个过程变成了如何将数据管理的角色融入到日常工作中。Senier说:“”数据管理与他们的工作相冲突,这真的是我们最不想看到的。我们不希望人们以我没有时间进行数据管理为借口推脱责任。“

所以,对于命令和控制方法,“人们的第一个想法是,这超出了我目前正在做的工作范畴,如果我已经很忙了,那么再花时间参与这个角色对于我和我的组织只能是勉为其难。“


sysu天下无病
翻译于 2017-06-27 10:13:51
 

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The Traditional Approach is less invasive and depends upon the people in the organization, hoping that they will make the time for Data Governance, “because we don’t have necessarily the authority to make them do it.” The verb that is most closely identified with the Traditional Approach is “identify,” he said. “We’re going to identify people into these roles.”

Oftentimes policies, procedures, and practices exist where people already have certain responsibilities, and “We’re going to ‘identify’ them rather than ‘assign’ them to be Data Stewards and we’re going to help them to understand [the components] we’ve put into place.”

The verb for the Non-Invasive Approach is ‘recognize.’ “We look for the people in the organization who define data as part of their job and we help them to understand that they have some responsibility for how they go about defining data.” Because of that relationship to the data, there is some level of accountability based on that relationship, he said. “Data Stewardship is formalizing accountability, rather than handing it to somebody as something that’s brand new.”

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The practice of applying formal accountability through Non-Invasive roles and responsibilities, provides opportunities to apply governance to your processes, “to make sure that the Data Governance program is actually doing for your organization what you set out to accomplish,” he said.

To illustrate advantages inherent in a Non-Invasive Approach, Seiner said:

“In a lot of organizations, customer data, for example, is defined many, many, many, times, and rather than adding a new definition to ‘customer,’ if we put the responsibility on the people who are defining data to look [up] what examples of customer data already exist, we’re now giving them some level of accountability for finding that definition if it already exists, rather than adding something new,” he said. “We need to make certain that people who are using the data understand the rules associated with how they can use it.”

Seiner then compared how different areas of Data Governance would be viewed, based on each of the three approaches.



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The Data Governance Process

Under Command and Control, all processes are considered new and need governance. He suggests that organizations not call them Data Governance processes, because that gives the impression that, “the reason we are doing all this is because Data Governance tells us that we have to.” When there are penalties, they are due to using Command and Control and not due to Data Governance.

In a Traditional Approach, companies consider all governance activities part of the Data Governance process, which is considered the main dimension of the program, and ‘The Process’ is singled out as the reason for delays. Similar to the Command and Control approach, the process of implementation is still separated from Data Governance itself.

With the Non-Invasive Approach, governance is ‘applied to’ existing and new processes, he said. Processes are not called Data Governance processes, but are called by their original name: ‘request for access,’ ‘issue resolution,’ ‘project methodology,’ for example, and those processes are governed.



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Communications

Using the Command and Control Approach, the main message is: “You will do this, you will find time, and you will continue to do this along with your regular job.” The concept of Data Governance is new to people, new to the organization, and communication is somewhat detailed and directive. Some organizations require this approach, he said.

The message in the Traditional Approach is: “You should do this.” Roles and processes are set up, resources are offered, and primary responsibility for success is charged to a group, which is told to act, although specific roles and tasks are not pre-assigned to individuals.

With the Non-Invasive Approach, he said, the message is: “You already do this. Let’s formalize and strengthen it.” Recognition for work already being done is the foundation.



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Metrics

Command and Control organizations will try to measure the value of Data Governance by finding ROI, and ROI needs to be quantified with dollars and cents, which is difficult to do with Data Governance itself, he said. “Data Governance itself isn’t necessarily going to make you more profitable. It’s not necessarily by itself going to save you time and save you money.”

The Traditional Approach often measures success by the quality of the data. This requires benchmarks or baseline info for the current state of the data to measure the improvement.
Seiner says the Non-Invasive Approach is less concerned with measuring the value of Data Governance in the organization and more concerned with measuring “the effect that Data Governance has had on other initiatives” in the organization. Organizations using the Non-Invasive Approach will ask:

“Are we increasing the usability of the data in the Data Warehouse because we’ve improved the definitions of the data? Are we improving accessibility to the data?”

The ROI is measured by the overall improvement in existing systems.



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Tools

Organizations using the Command and Control Approach often purchase tools early in the program, he said. The tool becomes the focus, and return of investment on that purchase is anticipated. People are expected to learn the tool, which are often purchased without an understanding of how they might fit with existing systems.

The Traditional Approach relies on leveraging existing tools. The focus is on using exiting tools for specific activities and tasks, “like building business glossaries, building business workflows,” he said.

With the Non-Invasive Approach, organizations will leverage existing tools, but, “oftentimes organizations that are following the non-invasive approach are going to develop tools internally,” and then consider other options from tools that can be purchased, he said. “Existing and industry proven tools are often helpful.”



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Summary

Seiner shared his “Data Governance Bill of Rights” for organizations, no matter what their approach:

“Getting the right people involved at the right time, in the right step of the process, using the right data, to come to the right decision.” He continued, “We’re not talking about rights as individual rights, we’re talking about the right thing to do according to the approach that is appropriate for your organization. So, when you’re deciding which is the appropriate approach for you to use in your organization when it comes to implementing Data Governance, you have that decision – do you want to take this more invasive Command and Control Approach, do you want to take a Traditional Approach, or do you want to take a Non-Invasive Approach?”

Consider what the best approach is for behavior change in your organization, and step into Data Governance with confidence.

Photo Credit: Yeamake/Shutterstock.com


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